This Support-Ticket includes a credit note for 30 minutes of working time for extended and qualified technical support by telephone and/or remote maintenance by one of our technicians.

This version of the support ticket includes technical support for devices purchased from our online store.
For support of third party devices/thirs-party suppliers which were not purchased from us, please select the respective Support-Ticket.

After purchase of the Support-Ticket we will get in touch with you to schedule an appointment. Appointments can be arranged only during our regular business hours. The local times as well as the holiday regulations at our place of business are decisive.

Do you need support in English? Please let us know when purchasing your Support-Ticket so we can provide you with an English speaking technician.